Store Policies

New items may be returned with 5 business days, if defective or not working properly. Please contact us immediately with concerns or problems.

Pre-owned/Used items not working properly must be returned within 3 business days of receipt. Please contact us with concerns or problems within 3 business days to receive an RGA Number.

A Return Goods Authorization number (RGA #) will be required for all returns. Any items returned without an RGA number may be returned to you. Returned Items may be subject to 10% re-stocking fee.

We have partnered with Bongo International to service our customers Worldwide!

Bongo International provides our customers with their very own US address. Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders.

International customers can save up to 82% off typical international shipping rates by following these four easy steps:

	Register with Bongo and receive a U.S. shipping address.
	Enter the Bongo address as both your billing and shipping address.
	Use the credit card that you have on file with Bongo as the payment method.
	Once the order arrives at Bongo, log into your account to forward to your country.

If you have any questions, please feel free to contact Bongo through live chat or by e-mail. They will be glad to assist you.

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